Organizational Excellence Series – Quantifying Company Culture

ndetails

As much as a company with a good corporate culture can thrive even in difficult times, a firm with a dysfunctional culture can stumble in growing markets and thereby delay implementation of the value creation plan.

Assessing the aspects of culture which drive decision-making and implementation, enables PE-sponsors to understand how much time and effort is needed to activate the organization and accelerate full potential plan implementation.

Company culture assessment best practices include:

USE THE WEB

Company culture leaves a mark on everything it touches, especially on social media and ranking websites. The corporate website is full of information about the organization and a good place to start for understanding what is important for an organization and what not. How is the CEO ranked? What is the atmosphere at work? What is important during the recruiting process? The anonymous voices of employees can indeed be a powerful source of information on company culture.

LOOK AT HR PROCESSES

Assessing the maturity of HR processes is an excellent way to understand what value the company places on human capital and on the maturity of leadership processes. Do they have any leadership and development program? If yes, who are the participants and what are the goals? How are people hired? What competencies do they look for? How are people fired? Understanding the role and quality of HR processes is an important input to understanding corporate culture.

UTILIZE PLANT / OFFICE VISITS

Plant tours are guided, but nonetheless worth the time. During a visit, sponsors and senior executives have the opportunity to observe subtle but important behaviors. Are break-rooms and the common kitchen clean? Does each employee take personal responsibility? What are the signals from the body language? Do employees run away from the visiting group? Or, is there positive acknowledgement of the important role each employee plays? For the careful observer, the reaction of employees to visiting executives is very revealing about the culture.

LEVERAGE HISTORICAL EMPLOYEE SURVEYS

The results of anonymous engagement surveys can be helpful for understanding company culture in general, and what employees’ key pain points and motivators are.

UTILIZE HUMATICA’S ALTUS BEHAVIOURAL BENCHMARKING SURVEY

The ultimate precise way to quantify a company’s culture in the context of its ability to execute the value creation plan is to utilize Humatica’s Altus employee survey to measure the quality of behaviours which drive the collective ability of teams and the organization to make and implement decisions. This approach allows a fast and pragmatic focus on measures which will specifically improve the fundamental capability of the organization to implement change.

This article is part of our series on Organizational Excellence.

Other articles in the series:

Related Insights

Organizational Excellence Series – Assessing governance quality
20 Jul, 2022 By Humatica

Organizational Excellence Series – Assessing governance quality

Assessing good governance is still in its infancy. The most common approaches are focused on interactions with the top-level board and senior executive. The state…

Read more arrowicon
WEBINAR: Activating the Organization for Change
14 Jul, 2022 By Humatica

WEBINAR: Activating the Organization for Change

Thursday 21st July 8am EST | 1pm BST | 2pm CET | 8pm SGT With multiples under pressure, buy-out managers are asked to do more…

Read more arrowicon
Organizational Excellence Series – Good governance starts at the top, but it doesn’t end there
13 Jul, 2022 By Humatica

Organizational Excellence Series – Good governance starts at the top, but it doesn’t end there

ESG and good Governance have become essential tools for sustainable value growth. But Governance in particular has proven elusive to measure. That’s a challenge because…

Read more arrowicon

Subscribe to our Monthly Newsletter and other News Updates

Receive our news and valuable perspectives on organizational effectiveness each month.

I agree to Humatica’s Data Protection Policy and that Humatica may use my data to contact me via email.