Mastering the new science of engineered management decision processes
Despite huge efforts to improve operational processes over the past 20 years, critically important management processes are left up to the discretion of each manager to define. Some are good, some are bad. There are no standards. But, management processes drive decision-quality and productivity, especially in the information age where group-dynamic is a lever of control. Lacking good practices, organisation evolve their own, sub-optimal methods for making and executing decisions in critical operational areas like sales, finance and operations.
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