Digitalisation is disrupting business. But it is having an even more profound impact on organisations, behaviour and leadership. Rudimentary activities are being made redundant, and AI is threatening high-end professions in areas like finance, consulting, medicine and law. The technology of digitalisation is increasingly cheap and easy to implement. However, changing behaviours to effect a corresponding change in productivity is proving to be the bottleneck.
This month’s InFocus features a recently published Humatica article highlighting the organisational challenges of digitalisation, and thoughts on how to master them.
When most organisations begin an AI readiness assessment, they start with technology. Do we have a modern cloud infrastructure? A unified data platform? Access to…
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The evidence that AI improves individual productivity is now overwhelming. Across dozens of controlled studies, knowledge workers with AI tools consistently outperform those without —…
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Every significant technological shift in economic history has ultimately changed the shape of organisations — not just the tools they use, but their structures, hierarchies,…
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