Digitalisation is disrupting business. But it is having an even more profound impact on organisations, behaviour and leadership. Rudimentary activities are being made redundant, and AI is threatening high-end professions in areas like finance, consulting, medicine and law. The technology of digitalisation is increasingly cheap and easy to implement. However, changing behaviours to effect a corresponding change in productivity is proving to be the bottleneck.
This month’s InFocus features a recently published Humatica article highlighting the organisational challenges of digitalisation, and thoughts on how to master them.
One of the most persistent sources of confusion in business conversations about AI is the habit of treating ‘AI’ as a single, monolithic technology. It…
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This is the second article in a three-part series on designing and implementing a fit-for-purpose Target Operating Model. In Part I, we explored how to…
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Ask ten business leaders how their AI transformation is progressing, and nine will tell you it’s going well. Ask their finance directors how much measurable…
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